Refitting and repair are normal parts of managing a wearable system. If fit, blend or base changes, asking early is safer than pulling, cutting or applying an unverified product.
Signs it needs attention
Lifting edges, looseness, discomfort, unusual shedding, tangling, base damage or a visible change in blend may indicate service is needed.
Not every issue means replacement. A professional can explain whether cleaning, adjustment, refitting, repair or replacement is sensible.
Questions during service
Ask what caused the issue and whether cleaning, drying, styling or activity should change.
Ask how long service may take, what is included and when the next visit should be planned.
Find the right city team
Use the locations page to choose the closest branch and review local context. Contact the team before travelling.
For persistent scalp irritation or a concerning reaction, seek appropriate medical advice as well.
Common questions
Can I repair a patch at home?
Avoid cutting, pulling or unverified products; ask whether it needs adjustment, repair or replacement.
Does lifting always mean replacement?
No. A professional assessment can distinguish refitting from repair or replacement.
How can I prevent repeat issues?
Follow system-specific care and explain changes in activity to the team.
Take the next step
Start with a private conversation.
Read the local service information, then contact the team directly to confirm current availability and branch details.